Forklift Buying Guide — FAQs for Importers

MOQ is 1 unit. Container loading is on request — units per 20GP / 40HQ are confirmed by model, mast, battery and packing. Mixed models can be consolidated in one shipment.

Standard terms: 30% T/T deposit, 70% balance before shipment. Irrevocable L/C at sight is accepted for orders above USD 30,000. Trade Assurance or escrow can be arranged for first-time buyers who want extra protection.

Lead time: 30–45 working days after deposit (standard models). Custom masts, attachments, brand colors or OEM decals add 5–10 working days.

We ship from Qingdao Port, China, quoting FOB Qingdao, CIF, CFR and EXW. Weekly sailings serve major ports, with 15–25 days transit time.

On request — units per 20GP / 40HQ are confirmed by model, mast, battery and packing. Masts are detached and re-secured on arrival, and we provide loading photos plus reassembly instructions with every shipment.

Each shipment includes commercial invoice, packing list, bill of lading and Certificate of Origin, plus the declaration documents your customs broker requires.

Lithium (LiFePO4) suits multi-shift, high-temperature sites: sealed against dust and moisture, no watering, 2-hour fast charge, opportunity charging, and BMS protection up to 45 °C ambient temperature. Lead-acid suits single-shift sites that have a dedicated charging room and a lower upfront budget.

For most markets the 2.0–2.5 t class covers the majority of pallet work (see the FS-CPD20). Add 1.5 t machines for light retail work and 3.0–3.5 t for outdoor yards. We will confirm sizing from your pallet weight, lift height and floor conditions.

Warranty: 12 months / 2,000 hours on the machine; 5 years / 10,000 hours on lithium cells. Wear items such as tires, brake pads and filters are excluded.

Each order includes English manuals, operation and maintenance videos, and remote video support from our engineers. A 2–3% spare parts kit ships with the container, and wear parts are released within 48 hours of confirmation. In active markets we appoint exclusive distributors and provide technician training.

Yes. You may inspect in person, by live video call, or appoint a third-party inspection company (SGS, Bureau Veritas, TÜV). Every unit already passes our own 100% load test before export packing.

Yes. From 10 units we apply your brand decals, colors and manuals; from 50 units we support deeper ODM changes such as custom mast specifications and attachment integration.

Yes. Our distributor program offers territory exclusivity, demo-unit pricing, marketing materials, spare-parts stocking plans and video-based technician training. Contact us with your market and annual volume target to apply.